Returns & Exchanges
We want you and your pup to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, we offer hassle-free returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare the Package
Place the unwashed, unworn items with original tags still attached into the original shipping mailer or a secure box.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once received.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing