Frequently Asked Questions
Everything you need to know about our human-grade pet essentials.
What does 'human-grade' actually mean for pet products?
Human-grade means our products are manufactured in facilities that meet FDA standards for human consumption or use, utilizing the same high-quality ingredients and safety protocols found in premium human wellness brands.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you or your dog are not completely happy with your purchase, contact our support team for a full refund or exchange.
Do you offer international shipping?
Currently, we only ship within the United States. We are working hard to bring our human-grade standards to pets across the globe very soon.
Are your supplements safe for all dog breeds?
Yes, our products are formulated by veterinarians to be safe for all breeds and sizes. However, we always recommend consulting with your vet before starting any new health regimen.
Can I modify or cancel my subscription?
Absolutely. You can pause, skip, or cancel your subscription at any time through your account dashboard with no hidden fees or commitments.